From registration to payments, bonuses, and betting — find answers to common questions all in one place. Everything is clear enough that you won't need to reach out for extra help.
A quick overview of the main Kings Game FAQ sections
Questions and answers on how to register with Kings Game, account verification, and updating your information.
Full details on Bkash, Nagad, and bank transactions, including minimum amounts and processing times.
Questions about welcome bonuses, reload offers, referral bonuses, and wagering requirements.
Live betting, odds, what happens when a match is cancelled, and bet cancellation policy.
Common questions about passwords, 2FA, data security, and account lockouts.
Questions about downloading, installing, updating, and device support for the Kings Game app.
Registering at Kings Game is quick and easy. Just follow a few simple steps to create your account:
The whole process takes just 3 minutes.
You must be at least 18 years old to register with Kings Game. This is a strict requirement and proof may be requested during verification. Kings Game strictly prohibits registration by minors.
No. Each person may only hold one account at Kings Game. Creating multiple accounts is against the rules and may result in all accounts being closed, with any earned bonuses forfeited.
Typically, one of the following documents will be required:
Photos just need to be clear and not expired. Verification is usually completed within 24 hours.
Some details like your mobile number and email can be updated with support assistance. However, changing your name or date of birth requires submitting identity verification documents. Please contact Kings Game support.
Kings Game supports the following payment methods:
Transactions are processed instantly or within a few minutes across all methods.
The minimum deposit at Kings Game is just 200 BDT. This applies to bikash, Nagad, and all other payment methods. The maximum limit depends on your chosen payment method.
Tips: A welcome bonus is available on your first deposit — so make sure to deposit right after registering.
Withdrawals to bKash and Nagad are typically completed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. If your account hasn't been verified yet, your first withdrawal may take a little longer.
Wait 30 minutes first. If the issue persists, note your transaction ID and contact Kings Game support. Most cases are resolved within 24 hours.
The minimum withdrawal amount at Kings Game is ৳500 BDT. To withdraw bonus winnings, you must first meet the wagering requirements.
A welcome bonus is automatically credited on your first deposit after registration. As a new Kings Game member, you'll receive a bonus percentage on your first deposit. Bonus details Promotions View on the page.
Wagering requirements mean you must place a certain amount in bets before withdrawing bonus funds. For example, a 1,000 BDT bonus with a 10x wagering requirement means you need to bet 10,000 BDT. Full details are listed in each offer's terms.
Share your referral link. When a friend registers through that link and makes their first deposit, both of you receive a bonus. The referral bonus is credited directly to your wallet.
Most bonuses are valid for 7 to 30 days, though this varies by offer. Any unused bonus is forfeited once it expires, so make sure to use yours promptly.
Log in and go to the "Live" section. Browse the list of ongoing matches. Click on any match to view real-time odds and betting options. Enter your stake and confirm. Your bet is placed instantly as long as you have sufficient balance.
Yes. If a match is fully cancelled, all bets on that match are automatically voided and stakes are refunded in full. In the case of a partial cancellation, a decision is made in accordance with the applicable rules.
Kings Game uses decimal odds. For example, with odds of 2.50, a ৳100 BDT bet would return ৳250 BDT in total (৳150 BDT profit + ৳100 BDT stake). Higher odds mean greater risk and greater potential reward.
Once a bet is confirmed, it generally cannot be cancelled. Always review the odds and stake carefully before placing a bet. Kings Game offers a cash-out feature that allows you to partially settle a bet while a match is in progress.
On the login page, click the "Forgot Password?" link. Enter your registered mobile number, verify the OTP, and set a new password. The whole process takes under 2 minutes.
Yes. You can enable 2FA from your Kings Game account settings. At login, you'll need to enter both your password and a one-time OTP sent to your mobile — keeping your account significantly more secure.
Entering the wrong password repeatedly will temporarily lock your account. It unlocks automatically after 15–30 minutes. If it's still locked after that, contact Kings Game support — your identity will be verified and the issue resolved quickly.
Kings Game keeps your personal information strictly confidential. Your data is never shared with any third party except where required by law. To learn more, Privacy Policy View page.
Download the Kings Game app directly from our App Page available for download. Android users need to install the APK. iOS users can install it from the same page.
Start by closing the app and reopening it. If the issue persists, clear the cache and install the latest update. If you're still having trouble, contact support.
When a new update is available for the Kings Game app, you'll receive a notification or see an update prompt when you open the app. App Page Just download and install the latest version to update.
Yes. The Kings Game website works fully on mobile browsers. You can enjoy all features using Chrome or Safari, though the app offers a faster and smoother experience.
The Kings Game support team is always here for you
Email us at support@kingsgame.ws. You'll usually get a response within 2 hours.
Click the live chat icon at the bottom right of the website. Get direct support 24/7.
For full terms and conditions Terms & Conditions and Responsible Gaming View page.