Betting is entertainment, not a problem. Kings Game wants you to enjoy it within healthy limits. On this page, you'll find all our protection tools, support options, and responsible betting guides.
You're Not Alone
If things feel out of hand, Kings Game is always here to help.
Responsible gaming means treating betting purely as entertainment — not as a financial fix or a focal point of your life. At Kings Game, it means having fun within your means, accepting losses gracefully, and knowing when to walk away.
Online betting has become a popular form of entertainment across Bangladesh. Placing bets on cricket or football adds to the thrill — but keeping that thrill in check matters just as much. Kings Game wants every betting experience to be enjoyable, without it taking a toll on your personal life, family, or finances.
Responsible betting comes down to three simple rules: set a budget, set a time limit, and never chase your losses. Kings Game provides multiple tools to help you stick to all three.
Keep in mind: For betting entertainment only. No match outcome is guaranteed. Only bet what you can afford to lose.
Kings Game believes a trusted betting platform's responsibility goes beyond hosting games — it means keeping players safe. Our responsible betting policy is built on four core pillars.
The Kings Game responsible betting team regularly monitors unusual betting patterns and, where necessary, reaches out directly to offer support.
Many people do not realise when betting is becoming a problem for them. Watch out for the signs below — if you notice them in yourself or someone you know, contact Kings Game support.
| Area | Warning Signs | Level |
|---|---|---|
| Financial | Borrowing money or dipping into savings to fund betting | Severe |
| Emotional | Feeling anxious, angry, or low after a loss | Moderate |
| Time | Letting betting eat into family or work time | Moderate |
| Control | Wanting to Stop but Being Unable To | Severe |
| Chasing Losses | Chasing losses with repeated bets | Severe |
| Privacy | Hiding betting activity from family | Moderate |
If you recognise two or more of the above signs in yourself, it may indicate a problem with betting. Take a break right away and seek help.
Ask yourself the questions below and answer honestly. If more than three of your answers are "yes", it is time to take a break.
Have I ever spent more than my set betting budget?
Have I placed more bets trying to win back money I've lost?
Do I find it hard to stop betting?
Have family or friends expressed concern about my betting?
Have I neglected work, studies, or family responsibilities because of betting?
Have I taken on debt or dipped into savings to fund my betting?
Do I feel irritable or restless when I'm not betting?
Result: 0–2 "Yes" — Normal. 3–4 "Yes" — Stay cautious and set limits. 5 or more "Yes" — Please contact support.
Kings Game provides a range of effective tools to help you bet responsibly. You can activate all of them directly from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit applies immediately.
Once you've lost a set amount, betting will stop automatically. It's the most effective way to protect your budget.
Set how long you want to bet in a single session. Once that time is up, you will be logged out automatically.
Take a break for anywhere from 1 day to 6 weeks. During this period, betting on your account will not be possible.
Pop-up messages will appear at regular intervals showing how long you have been betting and how much you have spent.
For a longer break, you can self-exclude for anywhere between 6 months and 5 years. This is difficult to reverse.
Setting betting limits is the first step toward responsible betting — and at Kings Game, it's simple. Just follow the steps below:
Log in to your Kings Game account and click on the profile icon.
From the settings menu, find the "Responsible Gaming" section.
Choose from deposit, loss, or session limits — whichever works best for you.
Enter your budget and time limit. Choose daily, weekly, or monthly — whichever suits you.
Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period.
Reducing a limit for safety takes effect immediately, but increasing one comes with a 24-hour delay. This is intentional — to prevent impulsive decisions made in the heat of the moment.
If you feel you need a complete break from betting, self-exclusion is a powerful option. Once activated, you will not be able to place any bets on Kings Game.
Self-exclusion is a serious commitment. Once activated, it cannot be reversed before the chosen period ends. This is in place for your own protection.
To activate self-exclusion, contact us via support chat or support@kingsgame.wsSend us an email. Our team will have it activated within 24 hours.
Kings Game is strictly for users aged 18 and above. We take firm measures to protect minors from betting.
If your child uses your device, install parental control software. Keep Kings Game's browser filtering active and make sure your login credentials are secure.
If betting is causing you problems, you do not have to face it alone. Kings Game and our support team are always here for you.
You can reach the Kings Game responsible betting team at any time. Our specialists will listen to your situation and help you make the right decision. Ways to get in touch:
Please Note: Asking for help isn't a sign of weakness — it takes courage. Kings Game is here for you.
Key features of our protection framework
From setting limits to self-exclusion, multiple layers of protection are available — all within your control.
You can review your full betting history, wins, losses, and total spend at any time. Transparency is a priority for us.
You'll receive periodic on-screen reminders showing how long you've been betting.
The Kings Game support team is available around the clock, whenever you need us.
Our strict KYC process ensures minors are completely blocked from accessing the platform.
If things feel overwhelming, the Kings Game specialist team is ready to offer personal support.